Terms of Use

Terms at a Glance:

These Terms of Use set out the rules for accessing and using Data Migartion and Services LLC Website.

  • You may use our Website for lawful purposes, including learning about Rihal, our products and services, and contacting us.

  • The content and materials on our Website are owned by or licensed to Rihal, its affiliates, subsidiaries or their respective licensors and are protected by applicable law.

  • Information provided on our Website is for general informational purposes and does not constitute professional advice or a binding offer.

  • Links to or references to third-party websites, products and services do not automatically constitute our endorsement or assumption of responsibility for them.

  • Our products and services are subject to separate agreements or applicable contractual arrangements, which take precedence over these Terms in relation to the matters they cover.

  • These Terms are governed by the laws of the Sultanate of Oman.

Further details about your rights and responsibilities are provided below.

Introduction and Acceptance

These Terms of Use (the "Terms") govern your access to and use of the website at https://www.rihal.om/ (the "Website"), operated by Data Migration and Services LLC ("Rihal", "we", "us" or "our").

References to Rihal in these Terms include its affiliates and subsidiaries where relevant to the ownership, operation or content of the Website.

By accessing or using the Website, you agree to comply with these Terms. If you do not agree, please discontinue your use of the Website.

Your acceptance of these Terms does not, by itself, constitute consent to the processing of personal data where separate explicit consent is required by applicable law. Our Privacy Policy (add link to the privacy policy) explains how we handle personal data, including the circumstances in which consent may be required.

These Terms govern the use of the Website and do not automatically govern our products, software, platforms or services where separate agreements or terms apply.

Use of the Website

You may access and use the Website for lawful purposes, including to:

  • Learn about Rihal, its affiliates, subsidiaries, products and services.

  • Contact us, submit enquiries or request information.

  • Access publicly available information and materials made available through the Website.

  • Share links to the Website, provided that this is done fairly and lawfully and does not falsely suggest any association, endorsement or approval by Rihal.

  • You agree to:

  • Comply with all applicable laws and regulations.

  • Use the Website in a lawful, responsible and appropriate manner.

  • Provide accurate, complete and lawful information when submitting enquiries or communicating with us.

  • Respect the intellectual property, privacy and other rights of Rihal and third parties.

  • Avoid activities that could damage, disrupt or interfere with the Website, its systems or other users.

You are responsible for ensuring that your use of the Website complies with these Terms and applicable laws.

Prohibited Use

When using the Website, you must not:

  • Use the Website in any way that breaches applicable laws or regulations, including the cybercrime laws of the Sultanate of Oman.

  • Engage in any unlawful, fraudulent, misleading or unauthorised activity.

  • Attempt to gain unauthorised access to the Website, its servers, systems, networks or data.

  • Introduce viruses, malware, malicious code or other harmful technologies.

  • Interfere with, disrupt, compromise or place an unreasonable load on the Website or its infrastructure.

  • Attempt to bypass or circumvent any security measures or access restrictions.

  • Use automated tools, including bots, scrapers or crawlers, to extract Website content or data without our prior written permission, except as otherwise permitted by applicable law.

  • Copy, reproduce, modify, distribute or commercially exploit Website content except as expressly permitted under these Terms or applicable law.

  • Impersonate another person or organisation, or misrepresent your identity or relationship with any person or organisation.

  • Submit content that is unlawful, false, misleading, defamatory, abusive or that infringes the rights of others.

  • Use the Website to send unsolicited advertising, promotional material or other unauthorised communications.

  • Use the Website in any manner that infringes the intellectual property, privacy or other rights of Rihal or third parties.

  • We reserve the right to take appropriate action in response to prohibited activities, including restricting access to the Website or reporting unlawful conduct to the relevant authorities where appropriate.

Intellectual Property Rights

All content and materials available on the Website, including but not limited to text, graphics, logos, trade names, trademarks, product names, service names, images, videos, designs, software, source code, documents and the arrangement of such materials, are owned by or licensed to Rihal, its affiliates, subsidiaries or their respective licensors, unless otherwise stated.

Our intellectual property includes registered and unregistered rights relating to products, services, brands, trademarks, trade names, designs, software and other proprietary materials, whether existing, under development, pending registration or otherwise protected under applicable law.

Such materials and rights are protected to the extent provided by applicable intellectual property laws, whether or not registration has been obtained or is pending.

You may view, download and print Website content for your own personal, non-commercial or internal business use, provided that you:

  • Do not modify the content without our prior written permission.

  • Do not remove or alter copyright, trademark or other proprietary notices.

  • Do not reproduce, distribute, publish, sell or commercially exploit the content without the necessary authorisation.

You must not use our name, logos, trademarks or other proprietary materials without our prior written permission, except where otherwise permitted by applicable law.

Nothing in these Terms transfers ownership of, or grants any licence to use, our intellectual property except for the limited permission expressly provided in this section.

All rights not expressly granted are reserved.

Information on the Website

The content on the Website is provided for general informational purposes only. It does not constitute professional, technical, legal, financial or other advice and should not be relied upon as a substitute for appropriate professional advice.

We make reasonable efforts to ensure that information published on the Website is accurate, complete and up to date. However, we do not guarantee that all Website content will remain accurate, complete or current at all times.

Information concerning our company, products, services, capabilities, specifications and business activities may change without prior notice.

Unless expressly stated otherwise, information published on the Website does not constitute a binding offer, representation, warranty or contractual commitment by Rihal, its affiliates or subsidiaries.

You should contact us directly if you require further information or wish to confirm specific details about our products or services.

We reserve the right to correct errors, update information or modify Website content at any time.

Your Submissions and Communications

When you submit enquiries, feedback, suggestions or other content through the Website, you confirm that:

  • You have the right or necessary authorisation to submit the information.

  • The information is accurate and lawful to the best of your knowledge.

  • Your submission does not violate these Terms or the rights of any third party.

  • Your submission does not contain unlawful, harmful, misleading or otherwise inappropriate material.

Submitting an enquiry, request or other communication through the Website does not, by itself, create a contractual relationship or obligation on Rihal to provide any particular product, service or response.

Where you voluntarily provide non-confidential feedback or suggestions regarding our Website, products or services, we may review, use and incorporate those suggestions for lawful business purposes without any obligation to provide compensation, unless otherwise agreed in writing.

This provision does not apply to personal data, confidential information or materials protected by third-party rights in a manner that overrides applicable laws or existing confidentiality obligations.

Any personal data submitted through the Website will be handled in accordance with our Privacy Policy and applicable data protection laws.

Third-Party Links and Services

The Website may contain links to, references to, integrations with, or content from third-party websites, platforms, products and services. These are provided for your convenience or information only.

Unless expressly stated otherwise, such third-party websites, products and services are independently operated and controlled by their respective owners.

We do not control, monitor, endorse or assume responsibility for their content, accuracy, availability, security, functionality, products, services, transactions or privacy practices.

The inclusion of, reference to, integration with, or accessibility of any third-party website, product or service through our Website does not, by itself, constitute an endorsement, approval, partnership, agency relationship, guarantee or assumption of responsibility or liability by Rihal, its affiliates or subsidiaries.

Your access to and use of third-party websites, products and services are at your own discretion and risk and are subject to their respective terms, conditions and privacy policies.

To the fullest extent permitted by applicable law, Rihal, its affiliates and subsidiaries shall not be liable for any loss, damage, claim or dispute arising from or relating to your access to, reliance on, transactions with, or use of third-party websites, products or services, including where they are linked to, referenced or accessible through our Website.

Nothing in this section excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

Website Availability

We aim to maintain the Website in a secure, accessible and functional condition. However, we do not guarantee that the Website will always be available, uninterrupted, error-free or free from technical issues.

We may suspend, restrict, modify or withdraw all or part of the Website at any time, including for maintenance, security, technical, operational or business reasons.

Where reasonably practicable, we may provide notice of planned interruptions. However, we do not guarantee advance notice in every circumstance.

We shall not be responsible for interruptions or technical issues caused by third-party networks, systems, devices or services outside our reasonable control, except to the extent required by applicable law.

Disclaimer

To the fullest extent permitted by applicable law, the Website and its content are provided on an "as is" and "as available" basis, without warranties or representations of any kind other than those expressly required by law.

While we take reasonable steps to maintain the Website, we do not warrant or guarantee that:

  • The Website will be available at all times or operate without interruption.

  • The Website or its content will always be complete, accurate, reliable or up to date.

  • The Website will be entirely free from errors, vulnerabilities, viruses or other harmful components.

  • The Website will meet your particular requirements, expectations or intended purposes.

  • Any information published on the Website will remain unchanged or continue to be available.

You are responsible for taking appropriate precautions when accessing the Website, including maintaining the security of your devices, systems and internet connection.

Nothing in this section excludes any warranty, obligation or right that cannot lawfully be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, Rihal, its affiliates and subsidiaries, and their respective directors, officers, employees and representatives, shall not be liable for indirect, incidental, special or consequential loss or damage arising from or relating to your access to, use of, or inability to use the Website or its content.

Such losses may include loss of profits, revenue, business opportunities or data, to the extent that liability for those losses may lawfully be excluded.

Subject to applicable law, we shall not be liable for losses arising solely from:

  • Temporary interruptions or unavailability of the Website.

  • Inaccuracies or omissions in general Website information.

  • Unauthorised activities by third parties outside our reasonable control.

  • Your access to or use of third-party websites, products or services, including those linked to or accessible through our Website.

  • Your failure to comply with these Terms or to take reasonable precautions when using the Website.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, harmful acts or any other liability that cannot lawfully be excluded or limited under applicable law.

This section does not override the liability provisions of any separate agreement governing our products or services.

Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold harmless Rihal, its affiliates and subsidiaries, and their respective directors, officers, employees and representatives, against reasonable losses, damages, claims, liabilities, costs and expenses arising directly from:

  • Your unlawful use or misuse of the Website.

  • Your material breach of these Terms.

  • Your infringement of our intellectual property rights or the rights of third parties.

  • Your deliberate interference with the security, functionality or operation of the Website.

This obligation applies only to the extent that such losses arise from your wrongful acts or omissions and are legally recoverable.

Nothing in this section requires you to indemnify us for losses caused by our own unlawful conduct or otherwise imposes liability that cannot lawfully be imposed.

Privacy and Personal Data

We respect your privacy and are committed to protecting your personal data in accordance with applicable laws.

Our Privacy Policy explains how we collect, use, store, disclose and protect personal data in connection with the Website, including the purposes of processing and your rights.

Where you have provided valid consent to the processing of your personal data for the purposes communicated to you, that consent will remain effective for those purposes unless and until you withdraw it, or until further consent is required under applicable law.

We may also process personal data without consent where expressly permitted by applicable law.

You may withdraw your consent at any time in accordance with our Privacy Policy, without affecting the lawfulness of processing carried out before withdrawal.

Your acceptance of these Terms does not, by itself, constitute consent to personal data processing for which separate explicit consent is required under applicable law.

For further information, please refer to our Privacy Policy.

Our Products and Services

These Terms govern your access to and use of the Website and do not automatically govern the use or provision of our products, software, platforms or services.

References to our products and services may include existing, newly developed, registered, unregistered, pending registration or forthcoming products and services, as applicable.

Information about products and services displayed on the Website, including existing, newly developed, registered, unregistered, pending registration or forthcoming products and services, is provided for general informational purposes only and does not constitute a binding offer or commitment to provide any particular product or service.

The provision, use, availability, scope, specifications, fees and other conditions of our products and services are governed by applicable separate agreements, licences or other contractual arrangements.

Where a separate written agreement applies, that agreement shall prevail in relation to the products or services covered by it.

Nothing in these Terms obliges Rihal, its affiliates or subsidiaries to provide any particular product or service unless expressly agreed in writing.

Suspension and Termination of Access

We may restrict, suspend or terminate your access to the Website where reasonably necessary, including where:

  • You breach these Terms.

  • Your use of the Website presents a security, operational or legal risk.

  • Your activities may violate applicable laws or the rights of others.

  • We are required to do so by a competent authority or applicable legal obligation.

  • Continued access could compromise the security, integrity or operation of the Website.

We may take such action without prior notice where reasonably necessary, particularly in cases involving security threats or unlawful conduct.

We will exercise these rights in a reasonable manner and in accordance with applicable law.

Any provisions of these Terms that by their nature are intended to continue after termination, including intellectual property, liability, indemnity and governing law provisions, shall remain applicable to the extent permitted by law.

Changes to These Terms

We may update these Terms from time to time to reflect changes to the Website, our business activities, products, services or applicable legal requirements.

Any revised Terms will be published on this page together with an updated "Last Updated" date.

Revised Terms will apply to your use of the Website after they take effect, subject to applicable law. Your continued use of the Website after the revised Terms take effect will be treated as acceptance of the updated Terms to the extent permitted by applicable law.

Where additional notice or express acceptance is required by law, we will take appropriate steps to provide or obtain it.

We encourage you to review these Terms periodically.

Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the Sultanate of Oman.

If a dispute arises concerning these Terms or your use of the Website, we encourage you to contact us first so that we can attempt to resolve the matter amicably.

If the dispute cannot be resolved amicably, it shall be subject to the exclusive jurisdiction of the competent courts of the Sultanate of Oman, subject to any mandatory jurisdictional requirements under applicable law.

General Provisions

Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by applicable law.

No Waiver

Our failure or delay in exercising any right under these Terms does not constitute a waiver of that right or prevent its later exercise.

Assignment

We may transfer or assign our rights and obligations under these Terms to an affiliate, subsidiary, successor or other relevant entity, subject to applicable law.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where otherwise permitted by applicable law.

Language

These Terms may be made available in Arabic and English.

Where both versions are published and a difference in interpretation arises, the [Arabic] version shall prevail, subject to applicable law.

Relationship with Other Agreements

These Terms govern the use of the Website. Where a separate agreement governs a particular product, service, platform or commercial relationship, that agreement shall take precedence in relation to the matters it covers.

Entire Agreement

These Terms constitute the entire agreement between you and Rihal concerning your use of the Website, except where separate terms or agreements expressly apply.

Our Privacy Policy provides information about our handling of personal data and does not replace any consent or other requirement imposed by applicable data protection laws.

Third-Party Rights

Except where expressly provided in these Terms or required by applicable law, nothing in these Terms is intended to confer enforceable contractual rights on third parties.

Contact Us

If you have any questions, concerns or requests regarding these Terms of Use or your access to and use of the Website, please contact:

Data Migration and Services LLC (Rihal)

Email: info@rihal.om

Address: Rihal HQ, Muscat, Sultanate of Oman.

We will review your enquiry and respond as soon as reasonably possible.